Store Policies

GENERAL STORE PURCHASES

BOUQUET SUBSCRIPTIONS (see below for Dahlia Tubers) Please read the information on each product listing prior to purchase. Once you sign up for your subscription you will receive a series of emails that should answer all of your questions. If you have done both of these things and have questions please do not hesitate to email us at: legacycornerflowers@gmail.com

OTHER PURCHASES (see below for Dahlia Tubers) Please read the information on the listing completely prior to purchase. If you do not hear from us within 24 hours or you need your order fulfilled within 48 hours please reach out to us at legacycornerflowers@gmail.com

CHECK OUT  Please keep a few things in mind:  to complete check out you will need to agree that you have read ALL of our store policies.  All required personal information fields must be filled in completely.  If fields are left blank or found to be intentionally false we reserve the right to cancel your order (minus a 20% restocking fee)

DAHLIA TUBERS

Inventory:  Tubers are not yours until you complete check out.  Many varieties have limited quantities.  We initially open our store with only partial inventory listed.  We will update quantities without notice until the beginning of June.  Any sales we may offer will be promoted through our email list and/or Facebook page and will require a code to receive discount.  Please feel free to reach out during May and June if you have any questions on what I have left to fill gaps in your planting.  If you place additional orders, please see our shipping policy for how to combine orders.

Disease Policy:  During the 2023 season we participated with the American Dahlia Society Virus Testing. My results were reported to be “very consistent" with results from across the country, close to 90% of other farms in fact.  In 2025 it was again reported that 87% of dahlias grown in the US had some form of disease.  This experience confirmed my philosophy that every farm in America has virus in at least one plant, whether it is a dahlia or another plant(including farmland crops) and that sickness will be transmitted to the dahlia by insects, tools, or other number of other factors. These basic virus transmissions are unavoidable just like the common cold transmission among children is unavoidable.  You can reasonably expect tubers from my farm and any other farm you purchase from (whether they want to admit it or not) will possibly have disease, dormant disease.  We follow best practices regarding pest and disease control to the best of our ability.

We do not place any guarantees implied or otherwise regarding virus or disease (see above). Nor will we refund for evidence of disease or virus as the source can not be proven.

HOW WE SHIP TUBERS

  • We only ship within the USA from Michigan.
  • We begin shipping usually in mid-April with the goal to be done by the first of May, weather dependent.
  • Dahlia tubers are “warmed up” so at least one eye is visible prior to shipping. Some tubers may have sprouts upon arrival–this is a good thing! If a sprout breaks off during shipping that is OK, the tuber will naturally send up more sprouts in it’s place.  Eyes may be a variety of colors--white, brown, pink, red, purple, etc.  They may be a bulge, pimple like, or flat.
  • Because we only ship tubers we have found eyes on, we consider all of our tubers of good quality that will produce a nice plant. We also pack our tubers to withstand shipping (individual bags with vermiculite protected with bubble wrap). Any issues with your order must be submitted with pictures within 3 days of when tracking states it has been delivered.  In some cases I may ask for video proof.
  • Please note we cannot:
    • Guarantee the plant will produce in your growing conditions like it did in ours. Everyone's soil, zone, fertilizing, water, etc is different and plants respond differently.
    • Replace or refund for things that are out of our control…shipping damage, your choice of storage after it arrives at your home, planting conditions, weather conditions, etc. You can let us know if there are issues…but we do not promise anything other than a tuber that has eyes, packaged well, and shipped when appropriate from Michigan.

If you can't agree to the above please shop elsewhere.

WHAT TUBERS WILL LOOK LIKE FROM OUR STORE

We sell nice tubers that will grow.  But we also....sell ugly duckling tubers that will grow. 

Yep, you read that right.  I am not one of those stores that only sell perfectly round, perfectly smooth perfectly sized tubers.  Tubers do not represent what the plant will look like.  Tubers are grown underground for goodness sake--no one sees them!  We only care about what is above ground, right?

Tubers are not always beauty queens!  Some are just plain ugly ducklings.  And that is OK!  Some tubers are pencil thin while others are fat like a potato, some are long while others are the size of an AAA battery, some are kind of shriveled, some feel soft, some feel hard, some may be dinged, peeling, etc….but in our experience if there is at least one eye and are properly cared for (by YOU after receiving) all dahlia tubers are capable of being incredible wonders of the garden.

I only ship tubers that I would plant in my own garden. So if a tuber is good enough for my customers it is good enough for me and vise versa!

If you do not agree with the above, please find another store to shop with.

WHAT TO DO WHEN YOUR BOX ARRIVES

Your box will be shipped in the method that will get it to you as promptly as possible.  I only mail out early in the week to minimize packages sitting on trucks over weekends.

When your package arrives please open it immediately and check that what you ordered is what you received.  You must notify me within 3 days of any problems with your order.  After 3 days (of delivery, not of you opening the package) your window of opportunity is closed.  You must provide photos of the issue.  I may request video as well.  

Please either place your tubers in proper storage until you can plant them or pot/plant them immediately.  If storing, open the baggie to allow tuber to breathe.

Please make sure you understand and know proper planting of dahlia tubers, I will include helpful hints, but planting too early could cause tuber to rot.  I am no longer responsible for tubers once they leave my farm.

Please be sure you agree to the above before you check out, or find another farm to shop with. 

CANCELLATION/REFUND POLICY

Orders cancelled by the customer will incur a $15 or 20% restocking fee to cover processing fees.   Orders cancelled by us will be given alternative choices if available or a discount code for a future order. 

If you decide that there is an issue with your order and need to return it you will need to do the following:

  1. contact us FIRST (please see section below on customer conduct) for approval 
  2. Send a video of the issue. Video must clearly show with voice documentation of the problem.
  3. Wait for my approval.  Refund will be in form of store credit.
  4. Returns are at buyer expense.  

All sales are final once the 3 day notification period explained above has passed.

    SHIPPED ORDERS

    Due to our farm being in Zone 5b/6a, West Michigan, where it is normal to have freezing temperatures late into the Spring we will not ship dahlias until overnight temps are safe. This means that orders typically will not ship until late April and sometimes not until May. Because we are in one of the coldest US zones we will ship according to our temperatures, not yours.  Please do not contact me to ask about your order unless you do not receive it before May 10th -- then something is definitely wrong.

    No special requests for specific ship dates can be honored. The good thing is your tuber will already be slightly “warmed up” and the growth process has started with eyes forming prior to shipping.

    I am not able to accept changes to orders once placed, absolutely NO exceptions. Orders are filled in the order they are received and treated as individual orders. 

    I am able combine orders ONLY if repeat orders use the same contact information: name, address, email address.  Everything must match the previous order, otherwise my system will not link the orders and you will not get free shipping.

    Shipping this year is $18 for all size orders. 

    Shipping prices went up once again this past January.  The majority of my orders over the last 3 years have fallen within the medium rates which for the Post Office went up to $19.60!  

    IF YOU ARE INTERESTED IN SHIPPING FROM A SELLER'S POINT OF VIEW KEEP READING:

    The shipping fee covers all aspects of shipping, not just the fees from the shipping company.  Many people get upset about shipping fees in this day of Amazon's free shipping.  Remember, we are a small business run by me, myself, and I during shipping season.  I need to purchase and/or pick up the boxes used for the different shippers, purchase packing materials (bubble wrap, ink for 2 kinds of printers, paper, at least 3 kinds of labels, 2 sizes of baggies, vermiculite). Then there is the inspecting of tubers when taking them out of storage to warm up prior to shipping so handling each variety. This is even before handling each tuber again when packaging securely so it arrives safely.  This does not even begin to count my time for each order--processing the order, printing the order and label, pulling the tubers, putting in a baggie, filling with vermiculite, labeling, cutting bubble wrap, tapping the box, packing the box, labeling the box.  In summary:  I am NOT MAKING MONEY ON THE SHIPPING!!!!  So please don't complain about the cost of shipping to any real dahlia farmer.  If you don't like it, go ahead and go shop with a back yard grower that is going to charge you $5 to ship.  That seller will regret it when they get to the post office, guaranteed. 

    Sorry for the rant, but this is just another thing people love to complain to sellers about with today's "get it tomorrow with free shipping" mentality.


    LOCAL PICK-UP

    Use code LOCAL in checkout to receive FREE shipping.

    Local customers in the West Michigan area have the option to pick up their order from our farm in Zeeland. We are very close to I-196 exit 52.  

    We will notify you via email when you order is ready for pick-up, which will likely be a Saturday in late April or early May.   Please do not attempt to pick-up your order until you receive your email.

     

    NOTE:  If you try and use the free shipping code and you are not local, I will catch you and your order may be cancelled. 

    I will email you an invoice for the correct shipping.  We reserve the right to cancel your order if the correct shipping is not paid in full within 7 days of the new invoice (minus a 20% restocking fee).  We are so sorry to be strict about this, but it is has become a real problem in recent years as customers try to take advantage of us.

    If you have questions about this option please email legacycornerflowers@gmail.com prior to shopping.

    Shopper Conduct Policy

    I really hate to have to add this part to my policy page, because by far the majority of my customers are golden and have treated me fantastic.  However the way the online community has become toward Dahlia Sellers like me over the last couple of years has become downright ruthless.  I have been a target and so have many of my friends.  My farm and business have been affected by untrue words that spread like wildfire.  It is hurtful to so many of us in the Dahlia world and I do not choose to operate my business that way and want to support other sellers like myself. 

    This forces me to join other sellers like myself in clearly state the following.  If you do not agree, please shop elsewhere.

    1. If you have a problem with my product or my business you must contact me first.  That means you must reach out to me in writing, with pictures via email at legacycornerflowers@gmail.com.  Furthermore, you must give me 48 hours to respond.  Flower farming is a busy occupation and usually customer issues happen when I am also busy trying to plant and extremely busy on my own farm so it is only fair to give me time to get back to you.
    2. Neither my political views nor do yours affect how a Dahlia grows!! Do not let it influence if you purchase from me or not. 
    3.  Do not initiate any chargebacks with credit card companies before contacting me...you will not win.  All of my policies are clearly written.  Credit card companies will ask for my policies and I will gladly provide what you had to agree to before you gave your money to purchase.  Others have tried...all have failed.
    4. If you choose to disrespectfully post about our farm on social media, send us a disrespectful DM/text/email, or speak to us disrespectful we will block you from purchasing from our store and will cancel any current orders.
    5. If I see you being disrespectful of other sellers on social media or spreading rumors about their product, I will add you to my block list.
    6. You will be added to my block/ban list as well as shared with other sellers to be added to their lists for violations of #2-5 above.  Yep--sellers talk.  We have a network and have bonded together over the last couple of years with the horrible way we have been treated by some of the buyers out there.  We work extremely unbelievably hard to bring quality product and do not deserve the harassment buyers have done to us.

    Thank you for understanding!

    IMPORTANT NOTE

    By placing an order with our store you are agreeing that you have read our store policies and agree with them